Client Testimonials
"We take our responsibilities as a prepaid card issuer very seriously. ID3 technology helps us future-proof our strategy for growth, by offering a consistent and robust approach to KYC. We chose the URU™ application for our UK business because it is so intuitive and user-friendly. It offers 24/7 availability - allowing us to sign up new customers quickly at any time of day or night - and it offers an online audit trail."
Director
"GB Group’s URU and ID3 Check services strike the perfect balance between risk prevention, compliance and commercial viability. Ours is a business of immediacy - the currency market changes within seconds. We need to be able to process over 4,000 instant requests from new customers every month using technology that is easy to use and which accurately identifies people quickly so that we can reduce the need to request additional identification paperwork.
Since implementing URU and ID3 Check we have reduced our customer account opening times significantly. In addition, match rates are so good that the volume of people who need to produce additional proof of identification has fallen.
As well as providing us with the identity verification framework we need now, GB’s services can be used in those territories where we intend to expand - including countries that may become regulated under their respective anti-money laundering and counter-terrorism regimes."
"We are already working with GB because of their diligence in extending basic social responsibility standards beyond that which operators are simply required to implement. Their technology safeguards against the risks of problem or underage gambling whilst supporting the business' objectives of becoming a truly global brand."
"We support the need for a uniform approach to social responsibility. Our industry is already very well governed by a strict system of self-regulation. By joining forces across the sector, we can offer a great innovation which will make a significant difference to those seeking help with problem gambling."
Finance Director
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"All our technology platform and service partners are proven leaders in their fields, and GB's expertise in age and identity related verification issues, particularly in the telecommunications market, means we have total confidence in this critical starting point of our customer life cycle process. The quality of the verification process from GB satisfies large part of the requirements in the UK and internationally."
Head of Strategy, Blyk
"We chose GB as they had a proven track recordof success in the area of global identity verification. Even when we trialled the URU service we saw that it could increase our fraud detection rates. Ultimately, we want to offer our customers a quick, efficient and effective experience of our business. While we cannot stopa consumer's identity from being stolen, we can absolutely make sure that that identity cannot be used within our business. URU does just that for us - it offers us the best possible tools to protect our customers and their personal information from abuse."
Senior Planning Manager
“Thanks to GB Group we can now be confident that the supporter database we have created is populated with the very latest and most accurate data. We have a duty of care to our supporters to spend the money we receive from them in the most advantageous of ways. Now there is more money to spend on patient care, and that is the bottom line”
Paul Jackson Clark, Head of Information & Analysis
“Our customer data is worth its weight in gold - and we’ve been working with GB Group for the past 3 years to get the most from it. As GB Group’s cleaning solution has such a rapid turnaround time, it allows us to react to the inevitable changes in our customers’ details and circumstances before we contact them with new marketing material.”
Suraj Shrestha, Campaign Manager
"Working closely with us GB Group cross-matched the meter point numbers with a raft of other population data so that as soon as the person on the other end of the telephone can confirm a customer Meter Point Number to us, we have all of the necessary information to sell more efficiently to them."
Graham Smith, Department Operations Manager for Process, Practice & Support
Cancer Research UK
“As a result of GB Group’s work, we have been able to reduce costs dramatically through deduplication, re-addressing and mortality matching. Accurate data is the foundation that allows Cancer Research UK to demonstrate how much we value the contribution of our supporters.”
Michael Toothill, Head of Database
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“We selected GB as our partner after careful examination of other leading eIDV companies. They offered the most appropriate eIDV solution and are already used by many Prepaid Card issuers and issuing banks for KYC purposes. Having solid eIDV from GB ensures maximum customer acquisition, backed up by good quality of data from several countries not just the UK”